Motorized Louvered Pergola
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4 Colors7 Sizes -
OptionalScreens -
OptionalGlass Walls
Some specifications vary based on configuration; schedule a chat with a PERGOLUX pro to discuss your project and confirm before purchase.
Dimensions
| Overall Product Weight | 392lbs to 998lbs |
|---|---|
| Pass-Through Height | 92 33/64" |
| Total Height (Louvers Open) | 102 37/64" |
| Minimum Height Clearance | 102 37/64" |
| Height Options | Custom design option available |
| Max Coverage Area | 246.83 sqf |
| Max Unsupported Span | 16ft |
| Max Span Between Posts | 14.96 ft |
| Post Dimensions | 4 23/32" |
| Beam Dimensions (Height x Width) | 6 7/8" x 4 1/4" |
| Beam Dimension (Wall Mounted) | 6 7/8'' x 4 5/16'' |
| Metal Thickness | 3/32'' |
| Base Plate Size | 6 5/16" |
| Louver Width | 6 9/16" |
Materials
| Frame | 6063-T5 aluminium |
|---|---|
| Coating | Double layer powder coating |
| Finish Options | Black, Anthracite, White, Anthracite with White Louver |
| Corrosion Resistant | Yes |
| Mold Resistant | Yes |
| Moisture Resistant | Yes |
| UV Resistant | Yes |
| Fade Resistant | Yes |
| Fire Resistant | Yes |
Durability
| Rain Protection | RainLUX drainage system with enhanced drip guard |
|---|---|
| Maintenance | Wash with water & mild soap |
| Engineering Certifications | TÜV |
| Warranty | 10-Year PERGOLUX Warranty |
Roof System
| Louver Construction | Double Wall |
|---|---|
| Louver Rotation Range | 0-120 adjustable |
| Roof Drive System | Electronic motorized roof |
| Electricity Required | Yes |
| Operating Temperature | −4°F to 104°F |
| Rain Protection | Water-tight when closed |
| Drainage | Integrated slope to RainLUX drip-guard gutters |
Configuration
| Attachment Type | Free Standing or Wall Mounted |
|---|---|
| Size Options | 10'x10', 10'x13', 10'x16', 10'x19', 13'x13', 13'x16', 13'x19' |
| Custom Sizing | Custom size and height available |
| SnapFIT Accessory Channels | 2 per rain gutter |
| Wall Options | Screens, slat walls, and glass walls (fixed or sliding) |
| Heating | Optional PERGOLUX heater |
Lighting
| Lighting Option | Beam-integrated LED strips |
|---|---|
| Dimmable | Yes |
| Max LED Brightness | 600 lumens |
| Color Temperature | 3000k |
| Light Color Options | Warm White, RGB |
Controls
| Remote Control | Roof and accessories |
|---|---|
| Remote Range | up to 130ft |
| App Control | Yes |
| Wireless Protocol | Bluetooth, Matter |
| Smart Home Compatible | Yes |
| Compatibility Smart Home Systems | Thread-Border-Router: Apple HomeKit (Siri), Amazon Alexa, Google Home, Samsung SmartThings |
Installation
| Difficulty | DIY-friendly |
|---|---|
| Assembly Time | 3-7 hours with 2 people |
| Installation Surfaces | Concrete, wood deck, patio pavers |
| Anchoring Hardware | Bolts not Included |
| Electrical Required | Standard outdoor outlet (120V) |
| Professional Assembly | Optional |
| Additional Tools Required | Ladder, tape measure, level, power drill, allen key, mounting bolts |
| Mounting/Installation Type | Wall-mount or freestanding |
Latest version of our Sundream model. This motorized, louvered, aluminum pergola with integrated beam lighting operates via remote, app, or smart home connection. Corrosion, rust, UV and warp resistant. Rated for up to 165 mph winds and snow loads up to 65 psf depending on configuration.
Includes double-walled louvers for enhanced weather protection and dimmable LED beam lighting.
A second SnapFIT accessory channel in each beam lets you add or relocate more walls or accessories without drilling.
All fourth generation PERGOLUX pergolas offer 4x faster roof installation, standard smart home compatibility, and upgraded RainLUX drainage. Backed by the PERGOLUX 10 Year Warranty.
- Flexible Sun Protection
- Electrically Retractable
- Built-in LED Lights
10 Year Structural Warranty
We've spent years perfecting our Nordic engineering. Your PERGOLUX structure is built to last, protected by a layered limited warranty:
- 10 years on the aluminum structure including the columns, base plates, and beams for any structural defects, deformation, or corrosion under normal use
- 5 years on the powder coating or paint finish covers peeling or cracking under normal weather conditions
- 2 years on moving parts against wear and tear under normal use and weather conditions
- 2 years on electrical components against material and manufacturing defects
Warranty coverage for products purchased from pergoluxshop.com is non-transferable and valid only for the original purchaser of products sold by PERGOLUX in the USA and Canada.
Activating Your PERGOLUX Warranty
Register your product within six (6) months of delivery to activate your warranty. You’ll receive an automated confirmation once your registration is received.
Coverage starts on your installation date once your registration is confirmed. Replacement parts or products are covered under the original warranty term and do not restart or extend the coverage period.
Maintaining Warranty Coverage
To keep your warranty valid and in good standing, we ask that you:
- Complete installation within 6 months of purchase
- Follow all provided installation and maintenance instructions
- Avoid unauthorized modifications or repairs
- Handle, transport, and store your pergola with care
- Keep your account in good financial standing with PERGOLUX
Failure to meet these conditions can void your coverage.
What’s Not Covered Under Warranty
Some issues fall outside the scope of your warranty. This includes damages or defects from:
- Improper installation, modification, or unauthorized repairs
- Exceptional weather conditions such as flooding, lightning, hail, fire, or other natural disasters
- Exceeding the specified wind or snow load limits
- Natural wear, discoloration, or fading from sun exposure, smoke, or saltwater
- Third-party damage, including vandalism or work done by contractors
- Changes to the installation surface or environment, such as shifting concrete, decaying wood, or loss of integrity in a supporting structure
Also not covered:
- Accessories and add-ons not purchased with the original structure
- Costs related to packaging, dismantling, storage, transport, or handling
Not sure if your issue is covered? Visit our help center to search for more detailed help.
How Warranty Claims Work
Products purchased from pergoluxshop.com and installed within the United States or Canada can qualify for warranty review if the claim is submitted by the original owner.
Within 30 days of noticing an issue, review our step-by-step claim instructions or see the detailed guidance in your full warranty document. Please wait before attempting any repairs or modifications. Our team may need to inspect the product. Performing work beforehand could void your coverage.
We Review & Resolve
Our customer support team will review your claim. We may ask for additional details to determine the best solution.
Depending on the findings, PERGOLUX may:
- Provide troubleshooting guidance to help you fix the issue
- Replace individual parts or the full product
- Or, refund the purchase price
Claim Processing Time
Processing time for your claim will depend on the nature of the issue, completeness of your documentation, and how quickly you get back to us on any follow-up questions. All warranty claims are processed within 180 days of receipt. Most are resolved much sooner.
Replacement Parts
Replacements are shipped to the original order address. Thanks to our SnapFIT™ engineering, replacing most components under warranty is straightforward. Many replacements can be done without professional tools. Replacement parts or products continue under the original warranty term.
For full warranty details, visit our complete Warranty guide.
Get the Highlights
Motorized roof with double-walled panels for better insulation.
Integrated RainLUX™ drainage. Enhanced drip guard. Everything stays dry.
Illuminate your evenings. Dimmable warm white or color-changing lights.
Hurricane resistant T5 aluminium structure. Reinforced roof supports 6600 lbs of snow.
Minimize maintance. Frame is 100% rust-free aluminum. Premium AkzoNobel™ finish.
Beginner-friendly one-day installation guided by video, app, and video call support.
Modular design. Add walls, lights, shades, heaters and fans.
Our experts are ready to answer questions, show details and plan your Pergola together.
Whether in a videocall or one of our showrooms: all completely free – no strings attached.
A motorized louvered pergola with integrated beam lighting.
The PERGOLUX Pergola 4 Pro comes fully integrated with everything you need for a complete outdoor living experience out of the box.
This model is popular with:
- Homeowners seeking modern amenities without breaking their project budget
- Projects where electricity is available and enhanced comfort is a priority
- Anyone who wants effortless, one-touch control over their entire pergola system
An upgrade from our manual model, it adds:
- A motorized roof that operates via remote, app, or smart home connection
- A second SnapFIT channel in each horizontal beam, increasing your options for add-ons with compatible PERGOLUX accessories
- Built-in dimmable LED light strips in the perimeter beams for effortless ambiance right out of the box
- Hurricane-force wind ratings and snow loads up to 706 lbs depending on configuration
Corrosion, Rust, UV and Warp Resistant
Every PERGOLUX pergola is designed with 6063-T5 aluminum. This premier architectural alloy ensures a more smooth finish and flawless color consistency than industrial-grade alloys. Read how we design for all-American climate durability.
What’s New with PERGOLUX 4th Generation Pergola Kits
The 4th generation of our award-winning pergola kits standardizes engineering elements previously only available in upper-tier PERGOLUX models.
Our 4th generation models come standard with:
- Patent-pending 4x faster roof assembly system
- SnapFIT no-drill accessory channels
- RainLUX drainage system, with enhanced drip guard on Pro and Pro Max models
- (Pro and Pro Max) smart home connectivity built into all electronic elements via Bluetooth and Matter
Enhanced DIY-Friendly Assembly
A homeowner who builds this pergola themselves can feel just as confident in the result as one who hired a professional to do it.
Our 4th generation pergolas include pre-assembled roof panels with redesigned click-in installation. They are so straightforward, you almost don’t need the manual.
- A standard 10’x10’ 4th generation PERGOLUX 4th generation louvered roof can be assembled in under 15 minutes.
- Larger 19-foot roof spans, which often include over 40 louver panels, can be assembled in as little as 45 minutes.
- Combined with color-coded hardware and pre-drilled components, PERGOLUX 4th generation roof panels build on our philosophy of beginner-friendly installation.
More Ways to Configure Your Space
Proprietary SnapFIT accessory channels are integrated into all 4th generation PERGOLUX models.
- Hidden channels built directly into the aluminum frame allow compatible accessories to slide or snap into place
- Compatible accessories can be added or removed without disassembling or puncturing your structure’s frame; just remove the channel cover, slide in, and tighten
- Reducing the need to drill holes in the frame for most accessories keeps beams better sealed against water and wind
SnapFIT is a modular system for flexibility to evolve your space at your pace. Compatible with PERGOLUX glass walls, slat walls, retractable screens, heaters, and additional LED light kits. Your structure is backward compatible with future SnapFIT-enabled accessories.
Smarter All-Climate Durability
Smart home connectivity is built into all electronic elements on 4th generation PERGOLUX models via Bluetooth and Matter. Learn more in our full PERGOLUX Smart Home Connectivity Guide.
- Control electronic components directly through the PERGOLUX app without a smart home system
- Connect to compatible systems like Apple HomeKit, Google Home, and Amazon Alexa ecosystem
- Upgraded antenna extends Bluetooth range and connection stability
Automate louver position, lighting, or heaters by time of day - Pair with your smart home’s weather system to trigger responses to changing conditions
Setup can be done without a specialized installer.
A QR code engraved on the control box allows the system to be added to any smart home at any time, including years after installation, even when original product documentation is not available.
Optimized Rain Management
The RainLUX drainage system has been refined with an updated drip guard in all 4th generation PERGOLUX models.
- Improves water channeling while reducing contact noise during louver operation
- Redesigned geometry minimizes water bounce within the gutter system to keep interior spaces dry during heavy rainfall
With RainLUX, your pergola keeps the space under your structure dry:
- When closed, roof panels create a water-tight seal
- Rain and snow melt rolls into hidden gutters in the beams
- Water is channeled down drainage hidden inside the posts
- Discrete drainage openings at the foot of your pergola direct water away from your space
We’ve helped over 100,000 homeowners with successful outdoor projects around the world. All models are backed by the PERGOLUX warranty.
Some specifications vary based on configuration; schedule a chat with a PERGOLUX pro to discuss your project and confirm before purchase.
Dimensions
| Overall Product Weight | 392lbs to 998lbs |
|---|---|
| Pass-Through Height | 92 33/64" |
| Total Height (Louvers Open) | 102 37/64" |
| Minimum Height Clearance | 102 37/64" |
| Height Options | Custom design option available |
| Max Coverage Area | 246.83 sqf |
| Max Unsupported Span | 16ft |
| Max Span Between Posts | 14.96 ft |
| Post Dimensions | 4 23/32" |
| Beam Dimensions (Height x Width) | 6 7/8" x 4 1/4" |
| Beam Dimension (Wall Mounted) | 6 7/8'' x 4 5/16'' |
| Metal Thickness | 3/32'' |
| Base Plate Size | 6 5/16" |
| Louver Width | 6 9/16" |
Materials
| Frame | 6063-T5 aluminium |
|---|---|
| Coating | Double layer powder coating |
| Finish Options | Black, Anthracite, White, Anthracite with White Louver |
| Corrosion Resistant | Yes |
| Mold Resistant | Yes |
| Moisture Resistant | Yes |
| UV Resistant | Yes |
| Fade Resistant | Yes |
| Fire Resistant | Yes |
Durability
| Rain Protection | RainLUX drainage system with enhanced drip guard |
|---|---|
| Maintenance | Wash with water & mild soap |
| Engineering Certifications | TÜV |
| Warranty | 10-Year PERGOLUX Warranty |
Roof System
| Louver Construction | Double Wall |
|---|---|
| Louver Rotation Range | 0-120 adjustable |
| Roof Drive System | Electronic motorized roof |
| Electricity Required | Yes |
| Operating Temperature | −4°F to 104°F |
| Rain Protection | Water-tight when closed |
| Drainage | Integrated slope to RainLUX drip-guard gutters |
Configuration
| Attachment Type | Free Standing or Wall Mounted |
|---|---|
| Size Options | 10'x10', 10'x13', 10'x16', 10'x19', 13'x13', 13'x16', 13'x19' |
| Custom Sizing | Custom size and height available |
| SnapFIT Accessory Channels | 2 per rain gutter |
| Wall Options | Screens, slat walls, and glass walls (fixed or sliding) |
| Heating | Optional PERGOLUX heater |
Lighting
| Lighting Option | Beam-integrated LED strips |
|---|---|
| Dimmable | Yes |
| Max LED Brightness | 600 lumens |
| Color Temperature | 3000k |
| Light Color Options | Warm White, RGB |
Controls
| Remote Control | Roof and accessories |
|---|---|
| Remote Range | up to 130ft |
| App Control | Yes |
| Wireless Protocol | Bluetooth, Matter |
| Smart Home Compatible | Yes |
| Compatibility Smart Home Systems | Thread-Border-Router: Apple HomeKit (Siri), Amazon Alexa, Google Home, Samsung SmartThings |
Installation
| Difficulty | DIY-friendly |
|---|---|
| Assembly Time | 3-7 hours with 2 people |
| Installation Surfaces | Concrete, wood deck, patio pavers |
| Anchoring Hardware | Bolts not Included |
| Electrical Required | Standard outdoor outlet (120V) |
| Professional Assembly | Optional |
| Additional Tools Required | Ladder, tape measure, level, power drill, allen key, mounting bolts |
| Mounting/Installation Type | Wall-mount or freestanding |
A motorized louvered pergola with integrated beam lighting.
The PERGOLUX Pergola 4 Pro comes fully integrated with everything you need for a complete outdoor living experience out of the box.
This model is popular with:
- Homeowners seeking modern amenities without breaking their project budget
- Projects where electricity is available and enhanced comfort is a priority
- Anyone who wants effortless, one-touch control over their entire pergola system
An upgrade from our manual model, it adds:
- A motorized roof that operates via remote, app, or smart home connection
- A second SnapFIT channel in each horizontal beam, increasing your options for add-ons with compatible PERGOLUX accessories
- Built-in dimmable LED light strips in the perimeter beams for effortless ambiance right out of the box
- Hurricane-force wind ratings and snow loads up to 706 lbs depending on configuration
Corrosion, Rust, UV and Warp Resistant
Every PERGOLUX pergola is designed with 6063-T5 aluminum. This premier architectural alloy ensures a more smooth finish and flawless color consistency than industrial-grade alloys. Read how we design for all-American climate durability.
What’s New with PERGOLUX 4th Generation Pergola Kits
The 4th generation of our award-winning pergola kits standardizes engineering elements previously only available in upper-tier PERGOLUX models.
Our 4th generation models come standard with:
- Patent-pending 4x faster roof assembly system
- SnapFIT no-drill accessory channels
- RainLUX drainage system, with enhanced drip guard on Pro and Pro Max models
- (Pro and Pro Max) smart home connectivity built into all electronic elements via Bluetooth and Matter
Enhanced DIY-Friendly Assembly
A homeowner who builds this pergola themselves can feel just as confident in the result as one who hired a professional to do it.
Our 4th generation pergolas include pre-assembled roof panels with redesigned click-in installation. They are so straightforward, you almost don’t need the manual.
- A standard 10’x10’ 4th generation PERGOLUX 4th generation louvered roof can be assembled in under 15 minutes.
- Larger 19-foot roof spans, which often include over 40 louver panels, can be assembled in as little as 45 minutes.
- Combined with color-coded hardware and pre-drilled components, PERGOLUX 4th generation roof panels build on our philosophy of beginner-friendly installation.
More Ways to Configure Your Space
Proprietary SnapFIT accessory channels are integrated into all 4th generation PERGOLUX models.
- Hidden channels built directly into the aluminum frame allow compatible accessories to slide or snap into place
- Compatible accessories can be added or removed without disassembling or puncturing your structure’s frame; just remove the channel cover, slide in, and tighten
- Reducing the need to drill holes in the frame for most accessories keeps beams better sealed against water and wind
SnapFIT is a modular system for flexibility to evolve your space at your pace. Compatible with PERGOLUX glass walls, slat walls, retractable screens, heaters, and additional LED light kits. Your structure is backward compatible with future SnapFIT-enabled accessories.
Smarter All-Climate Durability
Smart home connectivity is built into all electronic elements on 4th generation PERGOLUX models via Bluetooth and Matter. Learn more in our full PERGOLUX Smart Home Connectivity Guide.
- Control electronic components directly through the PERGOLUX app without a smart home system
- Connect to compatible systems like Apple HomeKit, Google Home, and Amazon Alexa ecosystem
- Upgraded antenna extends Bluetooth range and connection stability
Automate louver position, lighting, or heaters by time of day - Pair with your smart home’s weather system to trigger responses to changing conditions
Setup can be done without a specialized installer.
A QR code engraved on the control box allows the system to be added to any smart home at any time, including years after installation, even when original product documentation is not available.
Optimized Rain Management
The RainLUX drainage system has been refined with an updated drip guard in all 4th generation PERGOLUX models.
- Improves water channeling while reducing contact noise during louver operation
- Redesigned geometry minimizes water bounce within the gutter system to keep interior spaces dry during heavy rainfall
With RainLUX, your pergola keeps the space under your structure dry:
- When closed, roof panels create a water-tight seal
- Rain and snow melt rolls into hidden gutters in the beams
- Water is channeled down drainage hidden inside the posts
- Discrete drainage openings at the foot of your pergola direct water away from your space
We’ve helped over 100,000 homeowners with successful outdoor projects around the world. All models are backed by the PERGOLUX warranty.
Watch How a PERGOLUX Pergola Is Assembled
The video below shows assembly for our Pergola 4 model kit. While each model has slightly different assembly, all are engineered for the same beginner-friendly assembly you see here.
Pre-Installation Guides
Choose Your Assembly Approach
Designed for beginner-friendly assembly, you can choose the guide that fits your style.
The PERGOLUX App
Guided instruction right on your phone. Includes high-resolution models you can rotate and zoom. Easily pick up where you left off with in-app progress tracking.
Printable PDF Manuals
For detailed instructions on your laptop, or printed in-hand. Download the exact technical specifications for your specific model and mounting type.
Real-Time Human Support
Stuck on a step? Our assembly experts are available via chat or phone to walk you through and troubleshoot in real-time.
Professional Installation
PERGOLUX pergola kits can be easily installed by a general contractor using the same assembly instructions above.
Shipping is free for each pergola purchase. A delivery team will schedule an appointment and then unload your PERGOLUX boxes directly to your front door within 5-15 days after shipping. No forklift required.
Let a certified crew handle the installation
Prefer not to build it yourself? Add professional assembly to your order and we'll arrange installation through Elite Tech Installs, our trusted PERGOLUX partner — installed to factory specification, with your warranty intact.
Installation by Elite Tech Installs · serving all 50 states
A finished product, ready to use
Assembly covers the full labor of installing your PERGOLUX product — mounting and assembly to an approved surface, then tested and handed over:
- Delivery coordinated around your installation date
- Mounting and assembly to an approved wall or foundation
- Structural fixing, leveling, and squaring
- Calibration and a full function test
- A walkthrough of your finished product before the crew leaves
- Packaging stacked neatly on-site for disposal
Our products are designed to be DIY-friendly. Installation is there when you'd rather not.
Whether you're short on time, working with a larger or more complex build, or simply want it done by a professional — assembly takes the whole job off your plate.
Done in one visit
No borrowed tools, no hardware-store runs, no half-finished build. A professional crew arrives, installs, and hands it over ready to use.
Warranty stays intact
Every installation is completed to PERGOLUX factory specification, so your product warranty is fully preserved.
PERGOLUX specialists
We work exclusively with Elite Tech Installs, who install PERGOLUX products day in and day out — so the job goes faster and cleaner than a general contractor seeing it for the first time.
What the crew handles on-site
The core job is the same for every PERGOLUX product. The specifics depend on what you're installing.
Pergolas Louvered & flat-roof
- Post positioning and foundation anchoring
- Beam and rafter assembly
- Louver installation and motor calibration
- Leveling, squaring, and function test
Awnings Wall-mounted
- Wall surface reviewed and mounting confirmed
- Brackets fixed to an approved structural wall
- Cassette mounted, leveled, and pitch-set
- Plugged into a standard outlet and tested
Timing depends on the product: awnings are typically a couple of hours, most pergolas a single day, and larger projects like double-pergola setups may run to a second day.
Three steps, from checkout to finished build
Add it at checkout
Choose professional assembly as an add-on when you order your pergola or awning. Available in all 50 states.
We coordinate your date
ETI schedules around your delivery and sends simple prep instructions — clear the area, confirm access, and check any permits or HOA approvals.
The crew builds and hands it over
They install, test, and walk you through the finished product. You receive a final invoice once the work is complete.
Common questions
How is installation scheduled?
Once you purchase the assembly add-on, ETI coordinates scheduling around your delivery date. Lead times are typically a few weeks and vary by location and technician availability.
How should I prepare my site?
ETI sends clear instructions ahead of time: clear the installation area of furniture, plants, and obstructions, make sure the team has unobstructed access, and confirm any required permits or HOA approvals are in place beforehand.
What happens on installation day?
ETI handles everything on-site — foundation anchoring, structural mounting, assembly, leveling, and calibration. Most installs take one day; larger or double-structure projects may take two.
What about my warranty?
Because ETI installs exclusively to PERGOLUX factory specifications, your product warranty stays fully intact.
What isn't included?
Assembly covers labor for mounting and building your product. It doesn't include structural reinforcement (like a ledger board), electrical hardwiring, debris removal, or site prep — you'll be told upfront if anything extra is needed for your specific site.
Assembly is a labor-only service provided by Elite Tech Installs. Final scope, site suitability, and any additional charges (for structural reinforcement, difficult access, or special site conditions) are confirmed by ETI before scheduling. Applies to first-story residential installations; commercial projects are reviewed separately.
10 Year Structural Warranty
We've spent years perfecting our Nordic engineering. Your PERGOLUX structure is built to last, protected by a layered limited warranty:
- 10 years on the aluminum structure including the columns, base plates, and beams for any structural defects, deformation, or corrosion under normal use
- 5 years on the powder coating or paint finish covers peeling or cracking under normal weather conditions
- 2 years on moving parts against wear and tear under normal use and weather conditions
- 2 years on electrical components against material and manufacturing defects
Warranty coverage for products purchased from pergoluxshop.com is non-transferable and valid only for the original purchaser of products sold by PERGOLUX in the USA and Canada.
Activating Your PERGOLUX Warranty
Register your product within six (6) months of delivery to activate your warranty. You’ll receive an automated confirmation once your registration is received.
Coverage starts on your installation date once your registration is confirmed. Replacement parts or products are covered under the original warranty term and do not restart or extend the coverage period.
Maintaining Warranty Coverage
To keep your warranty valid and in good standing, we ask that you:
- Complete installation within 6 months of purchase
- Follow all provided installation and maintenance instructions
- Avoid unauthorized modifications or repairs
- Handle, transport, and store your pergola with care
- Keep your account in good financial standing with PERGOLUX
Failure to meet these conditions can void your coverage.
What’s Not Covered Under Warranty
Some issues fall outside the scope of your warranty. This includes damages or defects from:
- Improper installation, modification, or unauthorized repairs
- Exceptional weather conditions such as flooding, lightning, hail, fire, or other natural disasters
- Exceeding the specified wind or snow load limits
- Natural wear, discoloration, or fading from sun exposure, smoke, or saltwater
- Third-party damage, including vandalism or work done by contractors
- Changes to the installation surface or environment, such as shifting concrete, decaying wood, or loss of integrity in a supporting structure
Also not covered:
- Accessories and add-ons not purchased with the original structure
- Costs related to packaging, dismantling, storage, transport, or handling
Not sure if your issue is covered? Visit our help center to search for more detailed help.
How Warranty Claims Work
Products purchased from pergoluxshop.com and installed within the United States or Canada can qualify for warranty review if the claim is submitted by the original owner.
Within 30 days of noticing an issue, review our step-by-step claim instructions or see the detailed guidance in your full warranty document. Please wait before attempting any repairs or modifications. Our team may need to inspect the product. Performing work beforehand could void your coverage.
We Review & Resolve
Our customer support team will review your claim. We may ask for additional details to determine the best solution.
Depending on the findings, PERGOLUX may:
- Provide troubleshooting guidance to help you fix the issue
- Replace individual parts or the full product
- Or, refund the purchase price
Claim Processing Time
Processing time for your claim will depend on the nature of the issue, completeness of your documentation, and how quickly you get back to us on any follow-up questions. All warranty claims are processed within 180 days of receipt. Most are resolved much sooner.
Replacement Parts
Replacements are shipped to the original order address. Thanks to our SnapFIT™ engineering, replacing most components under warranty is straightforward. Many replacements can be done without professional tools. Replacement parts or products continue under the original warranty term.
For full warranty details, visit our complete Warranty guide.
Thanks to the motorized roof and 120° rotation, the louvers precisely follow the sun's path to create the ideal shade. Ventilate your space and capture natural light with just one simple movement – effortlessly.
Forget fragile structures that need replacing after just a few years. This model can support up to 50 psf and withstands even hurricane-force winds – a long-term investment. The high-density aluminum alloy, with twice the material thickness of standard products, guarantees uncompromising stability.
Once the louvers are closed, they form an impenetrable barrier: not a drop penetrates the roof. The RainLUX™ system channels the water invisibly through the posts, while the splash guards reliably keep your furniture dry. This ensures your patio remains a pristine and inviting retreat, even in heavy rain.
You don't need to pay professional installers or use complex tools. We've reimagined assembly to make it logical and stress-free. Thanks to our exclusive RapidLouver™ and SnapFIT™ innovations, the parts fit together precisely. Two people can assemble your pergola in just a few hours and enjoy it the same day.
You don't need to pay professional installers or use complex tools. We've reimagined assembly to make it logical and stress-free. Thanks to our exclusive RapidLouver™ and SnapFIT™ innovations, the parts fit together precisely. Two people can assemble your pergola in just a few hours and enjoy it the same day.
Thanks to Smart Matter®, you enjoy customized comfort: Adjust the roof, lighting, and heating with just one hand or via voice control – for a connected and seamless experience. Compatible with Google Home, Amazon Alexa, Bluetooth, and much more.
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Reinforced construction. Stronger lever arms and reinforced slats allow for a higher snow load with less effort . The motor is subjected to less stress, ensuring smooth and long-lasting opening (Pergola 4 Pro and Pergola 4 Pro Max).
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Optimized water drainage. Benefit from the new RainLUX™ system: precise water drainage combined with quieter louver operation. The freestanding Pergola 4 Pro Max and Pergola 4 models no longer require silicone for assembly, making them easier than ever to set up.
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Simplified installation. RapidLouver™: Our patent-pending technology saves you time. This exclusive system reduces roof installation time by 75% . The precisely fitting , pre-assembled panels make installation a mere 15-minute affair .
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Complete modularity. Limitless customization without drilling. Thanks to the SnapFIT™ rails integrated into all 4th generation models, walls, glazing, or radiant heaters can be attached in no time. This system preserves the integrity of your pergola and its original surface.
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Limitless space: The Pro Max 4 model is now available in three new sizes , freestanding and wall-mounted. Its wider louvers offer an unobstructed view of the sky and perfect control of shade and airflow, without compromising its legendary robustness.
Let's price this one for your space.
Four details is all we need. A pergola specialist calls you back within one working day with your size, finish options and delivered price — and stays with you until it's decided.
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It always comes down to the people working in a company. They believe in the product and would own one themselves. That’s exactly how it is at PERGOLUX.
4.6/5 -
Great customer service! I received a discount coupon via email just a few hours after purchasing a pergola and accessories on the website and was able to redeem it.
4.8/5 -
Great quality, very sturdy, and an amazing support team.
4.6/5 -
I am absolutely thrilled with my pergola! The quality is excellent, and the assembly was much easier than expected.
4.6/5 -
The ordering process was simple, very friendly telephone contact for inquiries, and super fast delivery. The installation will take place over the weekend. Best wishes,
4.6/5 -
We are very satisfied with our pergola! The ordering process was simple, and the support was fantastic. All our questions were answered quickly and kindly. The delivery was on time, and the installation went smoothly.
4.6/5 -
I received excellent support from start to finish. The pergola is of outstanding quality, and the ordering process was incredibly easy. Delivery was fast, and installation was seamless. I highly recommend Pergolux!
4.6/5
Easy Assembly
Fast Delivery
Expert Advice
+150,000 Satisfied Customers Worldwide
Premium Quality Pergolas
Designed for All Weather Conditions
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